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Pulte Home Care/Warranty/Maintenance
After Hours Emergency:
If an emergency arises between the hours of 4:30pm to 7:30am Monday‚ÄźFriday  or on weekends, your request will be managed by our emergency response team at 615-550-2045 and select option #3 for an emergency. Calls for emergency service should be limited to the following: 
  • Complete loss of electrical power 
  • Complete loss of heating or cooling 
  • Complete stoppage of sewer system 
  • A plumbing leak requiring the main service to be shut off 
  • Water intrusion that may cause damage to your home 
For all warranty/customer care related items, please submit claims and questions to Del Webb directly through one of the following methods.
Via our website:  Go to, Click "Service" Icon / Fill in "Request a Home Repair" / Click Submit  or CLICK HERE.
Via phone: Customer Care Coordinators are available Monday-Friday between the hours of 7:30am and 4:30pm to assist you at 615-550-2045
Via email: Send your request and pictures if you wish to  You will get an email verifying your submission and Customer Service will respond in 1-2 business days.